There are no minimum order quantities on any of our products, but if you’re looking for fewer than 10 personalised chocolate gifts, it will be more cost-effective to purchase from our retail site www.chouchoute.co.uk, where you can buy our luxury chocolates in a choice of box sizes, adding a personalised gift card message at the checkout.

Our chocolates are handmade in France by our own chocolatier.  We don’t supply anyone else so you won’t find them online, other than via our retail website www.chouchoute.co.uk.  We also have a retail store in Birmingham city centre, where you can visit us to view our products or arrange a meeting to discuss your order requirements.

The price of a product varies, depending on the product size, order quantity, type of branding and number of print colours.  The guide price shown under a product image is based on a volume of 5000 units (for chocolate box gifts) and 1000 units (for hamper gifts).  To get pricing for other quantities please complete a quote request form and we’ll get back to you as soon as possible with exact pricing.

We have many years’ experience in selecting the most popular choice of chocolates for each box, so we usually suggest you leave it to us to determine the best mix for your chosen box size. However, if you have a specific request, let us know, and we’ll do our best to accommodate you.

Yes. All of our chocolates are available in alcohol-free selections if preferred.

All of our chocolates may contain traces of nuts. However, if you simply don’t want us to include pralines or marzipan, just let us know when you place your order.

All costs are clearly shown in our quotation and order confirmation.  To receive a quotation please complete a quote request form and we’ll get back to you as soon as possible.

We supply only chocolate gifts and hamper gifts that include our products.

For most corporate enquiries, we are happy to send chocolates and packaging samples, free of charge. For small order enquiries and non-corporate gifts enquiries (eg wedding favours) there is a charge of £3.95 for this service, refundable if you place a confirmed order with us.

We can usually supply unbranded chocolate boxes from stock within 48 hours, depending on the quantity required. Personalised chocolate boxes take longer to prepare, but if we know your required lead time, we’ll do our best to meet it.

We generally require a lead time of two to four weeks, but we can often deliver within a shorter lead time, depending on the order quantity required.  Lead times in the run-up to Christmas, or for large order quantities, may be longer.

We will agree a delivery date with you and include this on your order confirmation. We will keep you posted on the status of your order and confirm when it’s been despatched.

We can despatch chocolate or hamper gifts to any address within the UK mainland, Channel Islands or Northern Ireland. We can also despatch to many countries outside of the UK, but we’ll confirm this when we provide a detailed quotation.

Yes, absolutely! We can despatch your gifts direct to your individual clients or customers on your behalf, using your supplied mailing list.  We have postal boxes to fit our chocolates perfectly, so why not let us handle delivery for you? Please contact us for details.