0121 314 3472 sales@chouchoute.co.uk

What Our Clients Say

It’s always useful to receive feedback from our clients, as it helps us to ensure that we continue to provide the highest standards of product and customer service. A selection of our client testimonials are shown below.

Thank you for dropping the chocolate boxes off yesterday.  They look great and I’m sure will go down a treat.

Forresters (Intellectual Property Attorneys)

 

I just want to say a big THANK YOU for getting the order sorted for me prior to such a busy weekend. It was not until I collected the company property from the Hotel Reception when I was handed the few left over boxes including the one you had set aside especially for me!  It was such a nice surprise. I’m sure you will hear from us again over the organising of our annual party. Thank you once again. (I am in love with that little caramel chocolate!)

London Linen Group

 

The wedding was a triumph and the bride and groom and their guests were extremely happy with the chocolates!  Thank you very much for the efficient service and I look forward to working with you again in the future.

Bijou Grand Events

 

Just wanted to say we received the chocolates today and they look great!  Thanks so much for all your help.  I’m really pleased and will definitely use you again.

Middlechild Productions

 

Just to let you know that the chocolates were a real hit with our customers and guests at the 25th Anniversary celebration.  Thanks again for all your help.

Strand Hardware

 

I wanted to thank you for providing the chocolates for some of the guests who attended our Annual Dinner earlier this week. Thank you for ensuring that the chocolates reached the hotel in good condition and in good time.

Airport Operators Authority

 

Friendly service and high quality chocolates – we tested quite a few and yours were the best! The chocolates were delicious and you managed to accommodate our many requests. The box with the ribbon and our brands looks fabulous! Feedback from our customers was really good so we would definitely purchase again.

William Reed Business Media

We chose Chouchoute because they’re a local company with a wide choice of high quality products. We were very satisfied with our order; the gift boxes looked very professional, the chocolates were delicious, and comments from our clients on the evening were excellent too! Products are competitively priced and service is very good, from samples provided through to delivery lead time and communication about our order, so we would definitely order from Chouchoute again.

Turley [Planning Consultancy]

 

Very clear website and helpful staff. Our order was placed at short notice, but you still delivered on time and the quality wasn’t compromised. You also worked with us on the best way to include our branding. Our order was competitively priced and met our needs; we were very satisfied with the overall purchase experience and would definitely order again!

Trustmarque [technology services]

 

We ordered chocolates as corporate gifts for a VIP selection of our clients and they definitely met our needs. Very pleased with the product range, samples service and communication with your Sales Team about our order. The quality of the chocolates was perfect too. We like that you are a local business and will definitely look to place an order in November for Christmas gifts.

The NEC [international events venue]

 

We were very pleased with our order because of the high quality product and fantastic packaging, meeting our requirements at a reasonable price. Everything was above and beyond expectations and the customer service was exceptional. We would definitely order with Chouchoute again; our order was worth every penny! Keep doing what you’re doing!

Rodenstock [spectacle frames and lens manufacturer]

 

I’d really like to thank you all for turning around our order in an amazing time – 300 boxes shipped to our Asian offices in 10 days from initial contact! I had not believed it was possible when I was asked to investigate. Your sales team were knowledgeable, honest and very responsive to all questions during the process and kept me informed about the expected delivery date. Should we need personalised chocolate boxes again you will be my first port of call!

SPTS Technologies [supplier to the semiconductor and microelectronic industries]

 

From the point of enquiry to the follow-up after our order had been delivered, the service we received was flawless and the customer care was of the highest standard. I especially liked the design and appearance of the boxes, the variety of chocolates and the way our logo appeared on the box. All my demands were met, even though they weren’t easy ones. I am personally someone who is very rarely impressed, but I must admit that this time I was totally impressed, and I didn’t see anything that needed improving, I can only give 10 out of 10 to a remarkable and excellent service. I am very sure that we will be ordering again in the future on many corporate occasions to come, as we were very pleased with the order. Outstanding!

Kuwait Oil Company

 

We selected Chouchoute because your chocolates are delicious! They’re competitively priced and always meet our needs. Be it online or in store, the quality of your products is simply flawless. Service is unrivalled too; it is always a pleasure to exchange correspondence with you and we’ll definitely continue buying your products. We adore Chouchoute here at Pitch – perhaps you could hold a tasting workshop?!

Pitch Consultants [Recruitment]

 

I purchased from Chouchoute because the product is quality, luxury chocolate which is what we want to send to our clients. Our order was competitively priced and good value for money. I have been very satisfied with all other aspects of the service too, including the product range, samples and delivery lead time. Service is very important and you have it right. From start to finish the communication and aftercare are excellent. Everything’s worked well for me, so I will be a returning customer!

CCTVdirect

 

The chocolates were lovely! My new husband and I have always loved your chocolates and wanted them at our wedding reception. The packaging was beautiful and matched perfectly with my dress! Thank you and keep up the great work!

Zahra Somji [Wedding Favours]

 

The whole process was really easy and efficient. Communication was clear and all queries were dealt with really quickly. Everything was delivered according to our timescales and most importantly the product was fabulous! All our staff were thrilled with their chocolates. We would definitely purchase again – great product and great service!

Welbourne Primary School

 

I liked the speed of service, responsiveness and very useful ‘deliver straight to the recipient’ service. The quality of the packaging could be improved, but overall I was very satisfied with the products and service.

LOLA Event Staffing

 

I would definitely buy this product again. It was exactly what we were looking for; a high quality gift and good value for money. The chocolates arrived packed well. Good selection of chocolates and presented very professionally. We wanted to write a message on the gift card, which was not that easy to get out without untying the ribbon. Overall, very satisfied with the quick, efficient service.

Brittany Ferries

 

The whole process of ordering chocolates for delivery to various locations couldn’t have been easier.  I have ordered gifts from Fortnum & Mason, Hotel Chocolat and Thorntons during recent years and have been absolutely disgusted and infuriated by their numerous mistakes and total lack of communication.  Having searched the internet for an alternative, I found Chouchoute and have been delighted with their service ever since.  My orders have been sent on time, to the right people, on the right date and with the right message – perfect and hassle free!  Your competitors have a lot to learn….

Belleveue Mortlakes Chartered Surveyors

Very pleased with our overall purchase experience and I would definitely purchase again. Professional service, easy to order and our tight delivery lead time was met. The packaging looked great, the product was delivered on time and they helped every time I had a question. High quality products and good value for money.

Thomson Reuters

The product was excellent, the service I received with regards to getting our logo on the box and also supplying a second batch was first rate and I felt the service was special when coming to your premises too – thank you. I would order again because of the quality of the product, service and response time to develop our bespoke order. Keep doing what you’re doing!

Jaguar Land Rover

Great company and competitively priced products that make a great personal gift. My emails and questions were responded to promptly, the order was placed with ease and even an additional order for extra chocolates was dealt with immediately. I would definitely order from you again.

A T Cross [Fine writing instruments]

The service was quick, efficient and professional. The overall process was easy and the product was excellent.

Old Mutual Global [Asset management]

Delicious chocolates, well presented – everyone who tasted them loved them. A brilliant service; we had a really tight deadline and these were delivered ahead of schedule! Although I wasn’t a fan of the corporate chocolates menu leaflet that was included, I would definitely purchase again.

Recommind [Software applications]

The product range met my needs and the service was very quick, efficient and friendly. Fits the bill for corporate needs. Very satisfied and would definitely purchase again.

PMC Treasury [specialist consultancy]

I loved dealing with your company. Whenever I sent an email or phoned, anyone who answered was helpful and sent information when they said they would. I had a very tight deadline but you stayed on the phone with me after hours on a Friday to get this order through for us. I had to order extra boxes and we received those in time too. The products you supplied were far superior to anything else I’d found online and competitively priced. Very satisfied overall and I would definitely purchase again – thank you.

Friends Life [Insurance]

My task was to organise Christmas chocolate gifts to send out to clients from multiple teams on last minute deadlines. They each had different budgets and specifications. Chouchoute was wonderful in guiding me towards the best options and value for money. The process was pain-free; I was not overwhelmed with options and the response was very quick and attentive. Delivery was fast and our clients were very vocal in expressing their happiness with the chocolates. You could possibly have more last minute overseas deliveries, but the service was to be expected within the time frame available. We would definitely purchase again – it’s a lot less stressful going with a company who you know you can rely upon to deliver a quality service.

BDRC Continental [market research agency]

We purchased your products because of the quality of customer service. The staff we spoke with were very helpful and provided all the information and options available to us within our budget. The chocolates are amazing quality and good value for money. The whole process from placing the order through to delivery was very efficient and professional. Our first experience of working with Chouchoute has gone really well so we would not hesitate to work with you again!

BDO [Accountancy firm]

We were very satisfied with the product quality and our overall experience with Chouchoute. The chocolates were beautifully gift wrapped, and our customers sent their compliments. The customer service received was of a very high standard. We would definitely purchase again.

DC Payments [Cash machine management]

The quality of the chocolates and the packaging was fabulous. They looked and tasted luxurious. Excellent service; we had a faultless experience and would definitely purchase again because it was so efficient and the product so good.

Small Luxury Hotels of the World

I always received a prompt response, answering any queries quickly. The look of the product was excellent and exceeded expectations. The competitively priced, high quality product range met my needs and I would definitely purchase again.

Guildhall Chambers

We were very pleased with the overall service. The samples were great and gave us a good idea of what would be best for our event. The chocolates were well received and we would definitely order again. Many thanks for meeting our tight deadline; the service was spot on!

Teleperformance [Customer experience provider]

The small boxes were a delightful treat on our tables and made our 10th annual event special. Plus the chocolates were delicious, delivery was timely and easy and we did not have to assemble the product which was a big help when we had many other things to do on the night of our event! Future purchases will depend on our budget, so if the event committee decided to continue the added table treat we would most likely purchase from you again.

Eaton Square School

Great chocolates and service. The only problem was the actual box contents as it wasn’t clear when I could select my chocolates so I was given an automatic selection. Overall I was fairly satisfied and would probably purchase again, but you could improve your service by clearly stating the choice of chocolates at the time the client orders.

Phoenix Group [life assurance]

Non-intrusive sales technique, excellent quality gifts and advice. At each hurdle I received a timely and professional response. Chouchoute fulfilled a difficult request in a short space of time with good advice at each stage of the process. This is the second time Chouchoute has delivered as requested with short lead times and appropriate quality, with the added difficulty of delivering to Africa. They never complained or made it hard; just resolved to finding out and it worked. I cannot fault the way this piece of business was managed and the quality of the end result. Thank you very much!

Brand Communications [brand and design agency]

I purchased from Chouchoute because I was impressed with the product price. I was also happy with the service and print advice from the sales team, the samples service and overall communication about my order. The delivery was on time and the look and taste of the chocolates was brilliant. I would definitely purchase again if I had similar requirements.

Southern Water

Brilliant service – our order arrived on time and nothing was too much trouble – thank you! I cannot suggest any improvements as I liked everything about the purchase experience. We would order from Chouchoute again next year as this was just what we needed in both the time and price frame.

Harper Collins Publishers

Chouchoute’s service was prompt, efficient and friendly. Our chocolates were delivered on time and in great condition. I was very satisfied with the overall purchase experience – a good variety of high quality products and clear communication throughout the order process. We would definitely use this supplier again.

Shakespeares [law firm]

The chocolate boxes were the perfect gift for our guests and were well appreciated. My main reason for purchasing from Chouchoute was the product quality; I liked the range of products and presentation boxes. My order was good value for money and I was very satisfied both with the service and the product I purchased.

Heineken

The service provided by Chouchoute was excellent. From the initial enquiry I was kept informed at all times throughout the process. I appreciate that there is a sample service at no extra cost and that you can choose which chocolates to have in the box. The packaging and product were of a high quality and in view of my first overall experience I would definitely purchase again – thank you!

Jupiter Unit Trust Managers

The process of ordering the chocolates and the delivery was very smooth and we were very satisfied with the final product. Competitively priced products and good quality service which worked well within our tight deadline.

TNS Global [market research agency]

I had a really pleasent experience dealing with Chouchoute Corporate Chocolates. The service was professional, extremely helpful and fast and the products were excellent. I cannot think of anything you could do to improve your service; very satisifed with the overall experience and would definitely purchase again.

Hangar Seven [creative production agency]

We were extremely pleased with the professional service and quality of chocolates we received while working with Chouchoute for our client, Chateau Impney. The boxes, print quality and packaging were all to a very high standard. A wider product range would always be appreciated, just in case the current range isn’t suitable for a future client; however we will most definitely choose Chouchoute again, as we were kept constantly informed of the ordering process, sent the requested samples and all aspects of the order ran smoothly. Thank you.

Alias [PR & design agency]

We purchased from Chouchoute because our delivery lead time could be met. Very helpful and efficient staff, very fast turnaround and high quality product. Absolutely no complaints. There’s not much you could improve and I would definitely purchase again. A very good experience all in all.

Zipcar [car sharing and car club service]

Very quick delivery, worked to very tight deadlines. I was kept informed all the time about delivery estimates and when the items would arrive. All the options were explained and I was told clearly what I could get in the time frame I had. When the chocolates arrived they looked really good in the box and the gift card and message looked great. I would definitely purchase again.

Microsoft

Good quality chocolates, arrived on time. Straight forward order process. Very helpful sales assistant I dealt with. I’d like to see more options in terms of boxing, packaging, colours, etc but overall I was very satisfied with my order and it exceeded my expectations.

Lombard Odier Asset Management

The chocolates are delicious and the service excellent. We had a few problems to start, due to our design not being a high enough quality to print, but Chouchoute walked us through it and, although our deadline was tight, we managed to receive our order a week earlier than required. My experience with Chouchoute was impeccable and Alemba will certainly use this company again. I felt very comfortable that the order was in safe hands. It’s a great relief to find that with such a hectic schedule!

Alemba [IT service management consultancy]

Chouchoute was always very quick to respond to my emails. The order arrived on time and the chocolate boxes look neat and professional. We like that the product boxes are plain, which allowed us to add our firm’s brand colour ribbon and a printed postcard. Very satisfied with the overall purchase experience and as long as this is an initiative that the partners of our firm want to do for their clients at Christmas every year, we would be more than happy to use your company again.

Berwin Leighton Paisner LLP

We purchased your products because of their quality. They’re beautifully presented and it was very good to be able to see and sample them before committing to purchase. It is also good to be able to call off product when we need it. The suggestions on how we could improve the design of our packaging were invaluable as we have never done anything like this before. We would definitely purchase again as the chocolates are lovely and I am sure our customers will enjoy them as a special gift.

BMG Labtech [microplate readers]

Chouchoute was outstanding throughout the process. They ensured that I had received the packaging samples I requested and, after I placed the order, worked with me and my US-based colleague to ensure that the artwork for our order was correct and received in time, and kept in touch to remind me of any deadlines. I would probably purchase again as I would not want to associate our brand with low-quality, mass produced chocolates. To improve, perhaps you could offer personalised chocolates with a corporate logo. Overall I was very satisfied with the product quality and condition of the products upon delivery. Good quality chocolates with efficient staff!

Turn Europe [global cloud marketing platform]

The product looks classy and the chocolates are of an exceptional standard. They provide good quality for our clients and do not look cheap. We were very impressed and you can tell these look expensive. I have to be honest and say we did receive other quotes which were cheaper in price. However, we were so impressed with the professional and friendly customer service and advice received that we decided to go ahead and place our order with you. We would definitely purchase again.

Goal Group [global class action services]

We purchased your products because of the quality of customer service. Chouchoute took on a challenge, worked very quickly and was happy to help. We liked both the boxes and sleeve printing and would purchase again because it’s hassle-free.

Mtex UK [global export company]

Good, prompt service from first enquiry online through to delivery. The chocs are high quality, taste lovely and are good value for money. Very satisfied with the overall purchase experience and would definitely order again.

Haslers Chartered Accountants

Modern product, efficient service. Friendly, organised and shipped early. I might have liked some more edgy chocolates such as chilli, but I was very satisfied overall with my purchase and will call again, if and when a similar requirement comes up.

Amethyst Group [logistics provider]

Great products – I can be confident of the quality and I trust the company. I would definitely purchase again but would like to see a wider product range.

E&H Management Consultants

I placed an order with very short notice and the team were great about processing my order quickly; I even had my order delivered a day early. I cannot fault the service. Very satisfied overall – great service and good product.

Seychelles Tourist Office

We put in an urgent order the day before our our event and Chouchoute pulled out all the stops to make sure our VIP guests received a beautifully packaged box of delicious chocolates in sophisticated, simple packaging that made an impression and promoted the image of our company. It added the final flourish to our day and we are enormously grateful for your efforts. We were amazed at the fast response time and the helpful, friendly and accommodating staff. All of that and at a price that is affordable for a small business such as ours.

Character Publishing

Excellent customer service – they make a real effort to get it right. Overall I was very satisfied with my order and would purchase again, but I’d like to see a bigger selection of boxes and colours.

Rail Freight Group

Great customer service and great products – just what you need when organising Christmas gifts for clients. Good service and quality which brings ease for such a big task. Very satisfied overall.

SCM Pharma [pharmaceuticals]

Our customers were delighted with the gifts – they were beautifully made and presented. Chouchoute provided the fastest response time to my enquiry. I would like to see you offer a less costly range but I would probably purchase again, depending on what our sales people want for their customers.

Carpenter [comfort cushioning products]

The gifts were great, not too expensive, fitted the purpose (table favours) well, and tasted yummy. Arrived on time to the venue also. They have a feel of a luxury product and are presented very well.

PricewaterhouseCoopers LLP

I wanted chocolates as a small gift at a corporate dinner I was managing and your products were exactly what I was looking for. The product itself was delicious but the packaging also enabled me to brand the chocolates with the sponsor logo. My order was dealt with quickly and efficiently. My customers were also very impressed with the quality of the chocolates. Your products met my needs and were delivered on time and to budget.

Royal College of Nursing

Quality chocolates, efficient and reliable service. The lead time could be a bit shorter perhaps, but overall very satisfied and I would definitely purchase again.

Energetics [multi-utility connections]

The whole experience was straightforward from the initial enquiry to delivery. Everything was clearly explained and the final product was lovely. The lead time was short and our order was delivered on time. Flexible product range and good value for money – we would definitely purchase again.

i2a Management Consultants

We didn’t have a big budget but had lots of clients to send gifts to. So to be able to send a small 4 chocolate box that didn’t look or taste cheap was brilliant. The gifts were amazing – they are a much better quality than most other corporate gift companies. Also the ability to deliver to our clients rather than receiving all to the office was an added bonus.

Euston Digital [internet marketing]

Having been let down at short notice at the worst time of the year by an alternative supplier, Chouchoute came to the rescue calmly and professionally. The product was good quality resulting in excellent client feedback.

EdoMidas [business training]

The whole ordering process was simple and we got the produce we wanted delivered when and where we wanted in time for our event. We had great feedback on the chocolates on the evening. Good price and lead times. It would be good to see different packaging options and maybe more branded boxes.

Ipes Private Equity Fund Services

Pretty chocolates that make a statement and always get highly praised by our candidates / clients. Reliable and fair postage prices. Quality packaging – makes our company look very professional.

IMR Executive Search Consultancy

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Personalised Chocolate Box Quotes

Tips & Advice

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